how it works
Our Circular Model
1. Choose your goods. Browse our collections and add ready-to-use products to your cart. Don't forget to look at our plastic-free collection too.
2. Receive your delivery and have you empty bottles picked up - you keep the pumps and sprayers! We delivery to your doorstep once a week.
3. Collect credit on your online account and shop again for cap-bottled refills (500ml/1L). This time you won't need to buy an extra pump or sprayer.
How Refills Work
COVID-19 Update: We’re still doing bottle returns! Because of our cleaning methods, we’re able to keep our Return+Earn program open.
We source our products in bulk containers to minimize waste, and prepare refills for you in glass bottles (or jars, for some products). Each bottle has a deposit value and can be redeemed for store credit. Once your empties are picked up, we will email you your loyalty card, and the bottle credit will automatically appear on your account.
All of our glass containers go through a thorough cleaning and sanitation process to ensure the same cleanliness as their first use. We follow the same process as restaurant kitchens.
You can learn more about our bottle return loyalty program on our return+earn page.
How Deliveries Work
We handle all of our deliveries in-house. Our deliveries go out on Thursdays - check our delivery map to see when we deliver to your area. Place your order before Tuesday to ensure same-week delivery.
We pick up your used bottles at your next delivery. Please place your empties on your doorstep on the day of delivery.
Please visit our delivery info page for more details.