How it Works
We fulfill all liquid orders (soaps, cleans, conditioners, lotion, etc) in glass deposit bottles, filling them from bulk containers in our warehouse. Our bottle deposit is already included in the price of all our products - no hidden fees on checkout.
Each glass bottle has a deposit value:
Updated for April 2021: We have reduced our deposit rates as we're now able to buy bottles in bulk in sufficient quantities! Any bottles will have their deposits refunded at the old rates, as long as they are returned by June 1st.
- 10ml & 30ml essential oil bottles - $0.25
- 30ml packer bottles - $0.25
- 250ml bottles - $0.50
- 500ml bottles - $0.50
- 1L bottles - $1
- Mason jars w/ lid - $1
Once returned, we will email you your loyalty card, and the bottle credit will appear on your account. Using your credit is simple: just copy your loyalty card’s code into your next checkout, and your account balance will be applied against your order.
We pick up your used bottles at your next delivery. Please place your empties on your doorstep on the day of delivery.
Note: Pump and sprayer lids are not returnable for hygienic reasons (we can’t clean these), so please hold onto yours for future use!
Join & Earn More
To sweeten the deal, customers who create an account with us get deposit value + an extra 20¢/bottle. This works out to about 1.5% to 2.5% cash back for most of our bottled products!
You return: 6 x 500ml bottles (regularly a $9 deposit value)
You earn: $9 + bonus 6 x $0.20 = $10.20 (an extra $1.20 cash back)
Interested in creating an account? You can reach our signup page here.
We never share your email address, we only send emails to subscribers, and we won't spam your inbox with gimmicky promotions.
We believe our customers to be our best ambassadors. To put our money where our mouth is, when you refer a friend, you also earn rewards! You get 10% of each successful referral and they get 10% off their order. Expand our Return+Earn widget (bottom left) to see details.
All you need for a referral is to:
- Create an account with us
- Copy your referral code from the Return+Earn widget
- Send your code to a friend (or friends)
Bottle Cleaning + Sterilization
COVID-19 Update: We’re still doing bottle returns! Because of our cleaning methods, we’re able to keep our Return+Earn program open. Read on to learn more.
All of our glass containers go through a thorough cleaning and sanitization process to ensure the same cleanliness as their first use. We follow the same process as restaurant kitchens.
- Before anything else, we thoroughly wash returned jars and bottles, which removes any leftover product and labels.
- Jars and bottles are then rinsed.
- Finally, we sanitize all containers with a chemical rinse before they are dried and put into our inventory of cleaned, ready-to-fill bottles.